- network controller
- unknown device
The network controller properties says Manufacturer: Unknown. Toshiba's site lists three different possible vendors for Wifi on that model: Atheros, Broadcom and Realtek. What about unknown device? How are you supposed to troubleshoot that? What I really want to know is why. Why are you supposed to troubleshoot that?
Those are major vendors. The laptop has a Windows 7 certification sticker. Even after SP1 Windows doesn't even know who built the NIC? I know MS doesn't make the hardware but surely it should be able to ID the major manufacturers of product that carry a Windows 7 sticker.
I hate it when people say "It's 2013, c'mon already!" but that's how I feel right now.
At work I manage a lot of Apple products and these are problems that don't exist. I have a lot of other problems with Apple but driver issues are not one of them.